Privacy Policy

Last Updated: March 19th 2025

At DoubleTelectrics, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the data we gather from you when you visit our website, doubletelectrics.com, or use our services.

1. Information We Collect

We collect both personal and non-personal information to enhance your shopping experience and improve our services. The types of information we may collect include:

Personal Information:

  • Contact Details: Your name, email address, shipping address, and phone number.
  • Payment Information: Credit card details, billing address, and other payment-related information (note: payment information is processed by secure third-party payment processors and is not stored by us).
  • Account Information: Username, password, and other account-related details when you create an account.

Non-Personal Information:

  • Browsing Data: Information about how you interact with our website, including IP address, device type, browser type, and operating system.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, track browsing behavior, and gather analytics data.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping and billing.
  • Customer Support: To respond to inquiries, provide assistance, and address any issues with your orders or account.
  • Marketing and Promotions: To send you promotional emails, newsletters, or special offers (you may opt-out at any time).
  • Website Improvement: To analyze website traffic and user behavior to improve the user experience and optimize the website.
  • Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

3. Sharing Your Information

We respect your privacy and will not sell, rent, or share your personal information with third parties, except in the following cases:

  • Service Providers: We may share your information with third-party vendors and service providers who assist us in operating our website and processing payments, such as shipping carriers and payment processors. These service providers are only permitted to use your information to fulfill their services and must adhere to strict privacy standards.
  • Legal Requirements: If required by law or to protect our rights, we may disclose your information to comply with legal processes, such as court orders or government requests.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device to help us recognize you and track your preferences.

  • Essential Cookies: These cookies are necessary for the proper functioning of our website and allow you to navigate and use our services.
  • Analytics Cookies: We use these cookies to collect data about how you use our website, helping us analyze traffic and improve the website’s performance.
  • Advertising Cookies: These cookies help us serve targeted ads based on your browsing history and interests.

You can control cookie settings in your browser. However, disabling cookies may impact your experience on our website.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use industry-standard security measures, such as encryption, firewalls, and secure servers, to safeguard your data.

However, no method of data transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You have the right to request corrections to any inaccurate or incomplete information.
  • Deletion: You have the right to request the deletion of your personal data, subject to certain legal exceptions.
  • Opt-Out of Marketing Communications: You can opt out of receiving marketing emails by following the unsubscribe instructions in the emails or by contacting us directly.

To exercise any of these rights, please contact us at thomas@doubletelectrics.com.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies before sharing any personal information.

8. Children’s Privacy

We do not knowingly collect or solicit personal information from anyone under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information as quickly as possible.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make significant changes, we will notify you by updating the “Last Updated” date at the top of this policy or by sending an email to the address associated with your account.

By continuing to use our website after such changes, you agree to the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Thank you for trusting DoubleTelectrics with your personal information. We are committed to safeguarding your privacy while providing you with an excellent shopping experience.